STELECOMS

Omni and CRM

Let your customers engage with your business, how they want, when they want, and handle every interaction in one unified solution.

Handle all your customer communication in one platform

STelecoms Omni is more than just a phone system, or a ticketing system. It’s a fully joined up platform that gives you a 360-degree view of your customer’s journey. Providing you with a complete CRM system, not only to handle your customer conversation’s, but we also to store all their customer information, this means you can view previous correspondence, automate follow ups, trigger workflows, and so much more.

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Every Channel – one vendor – deliver a better customer experience.

  • text messages
  • e-mails
  • Facebook, Instagram, WhatsApp,
  • live chat, website enquiries
  • even online reviews all in a single unified CRM.
  • Predictive Dialer

Our Omni Channel solution, Integrates with over 20 other platforms – from Shopify to HelloPeter, from ServiceNow to Salesforce. Wherever your data currently lives, we can bring it all together into a single pane of glass – helping your staff deliver outstanding service every time without having to keep switching systems.

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Frequently Asked Questions

There is no setup cost,  Our skilled engineers will assist you in setting up the omni channel solution to best fix your business’ running requirements.

02. What Is The Monthly Cost

There is only  one flat simple rate that includes everything we have to offer,

We bill a minimum of 5 users.

Send us an email. or give us a call we can have you up and running withn several working days.

We offer 6month and 12month option. 

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