MS Teams

Direct Routing with Microsoft-Certified SBC Solution

A quick and easy way to integrate Voice calling into Teams. MS Teams Direct Routing | Microsoft-Certified SBC Phone System – Cape Town, Johannesburg, Durban.

Direct Routing provides enhanced voice services for your Teams phone system compared to Microsoft Calling Plans. With industry-leading call quality, phone number coverage in South Africa, and 24/7/365 live support, STelecoms is the top Direct Routing provider for calling in Teams.

STelecoms Direct Routing as a Service includes our Microsoft-certified SBC solution and dedicated implementation with our experts. Whether you already have an SBC device or opt for our hosted solution, our experts are with you every step of the way.

Frequently Asked Questions

01. Do I need a Microsoft Teams license in order to connect?

Customers will need a voice-enabled Teams license for users to make and receive phone calls through Direct Routing.

02. Do I need an STelecoms license to utilize this integration?

An STelecoms license is not required to connect with Microsoft Teams. Simply purchase a virtual number from STelecoms and integrate it into our Certified Microsoft SBC (Session Border Controller) via our online platform.

03. How difficult is it to set up direct routing for Microsoft Teams?

Configuration of Direct Routing are program-managed by the STelecoms implementation team to ensure a smooth experience for clients. Most successful configurations take between 24-48 hours to complete once scheduled with our team.

04. Does STelecoms offer a hosted SBC solution for Direct Routing?

STelecoms manages redundant cloud-based infrastructure to directly and securely connect to Microsoft Teams through our certified SBC. STelecoms also offers SIP Connect for MS Teams for those businesses with their own SBC.